Your Open Door Policy Is Leading to Burnout

This is a long, but good one, so buckle up.  A founder told me, with real pride, I might add, that her door is always open. Anyone on her team can come in, any time, with anything. A few minutes later she mentioned, almost as an aside, that she does her real work after 9pm […]

How to Hand Off a Decision So It Stays Handed Off 

Most owners have tried handing off a decision. Most have also watched it boomerang straight back to their desk within two weeks. It usually goes like this. You tell someone “you handle it” and walk away. They’re not sure how far they’re allowed to go, so they play it safe and bring you anything with […]

The Most Beautiful Calendar I’ve Ever Seen

It’s story time! A client came to me with the best calendar I’d ever seen. It was colour-coded and time-blocked, with 5am starts and a morning routine you could put on Instagram (which I say is impressive but I am not a morning person). She was working 55ish hours a week. She’d spent the previous […]

Why Does This Still Require Me?

Last week I asked why so much of your week still requires you. Today I want to give you a way to find out. The “Why Does This Still Require Me?” Worksheet walks you through your last two weeks of calendar using three questions: It takes about 30-ish minutes. Most owners and leaders find a […]